From the Publisher
The book is written by CEOs/Presidents from the following companies:
Simon F. Cooper, The Ritz-Carlton Hotel Company, The Luxury Hotel Business
Simon M.C. Sherwood, Orient-Express Hotels, More than Just a Hotel: Creating an Experience
Jean Louis Bottigliero, Relais & Chateaux, Working Together to Remain One of a Kind
Paul N. Leone, The Breakers Palm Beach, Creating a Concept and Building a Successful Hotel
Jill E. Karp, The Wauwinet, The Winding Road to the Wauwinet: Finding, Restoring and Operating a Premier Property
David G. Marshall, Amerimar Realty Company (The Rittenhouse Hotel), Keeping the Customer Satisfied
Thomas W. LaTour, Kimpton Hotel & Restaurant Group, Every Hotel Tells a Story: Balance, Survival and Growth