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Generic Soft Skills Problem Solving
Course Objectives
On completing the course successfully:
• the participants will be able to obtain information from customers, road-tests and from other sources.
• the participants will be able to perform the logical thought processes and practical activities to obtain a good diagnosis.
• the participants will be able to evaluate and rank a number of diagnostic techniques.
• the participants will be able to explain the difference between a causal part and a faulty part and perform appropriate tests.
• the participants will be able to select tools and equipment that are appropriate for each job.
• the participants will be able to select the appropriate problem solving technique to diagnose specific faults.
